User Experience

Commandment I: Thy Content Shall not be Crap
Your textual website content is king. Do not begin graphic design until your content is complete.
More info: http://www.foraker.com/use-your-words/
Commandment II: Requireth Not Thy Users to Squint
Tiny…

About 10 years ago, I ran my first usability study. I was confident in my work and considered the usability study a formality that would merely confirm the site’s awesomeness.

A few weeks back, I wrote a post titled The Ugliest iPhone You Ever Did See, which described the paper prototype user testing we did for an iPhone app we were developing…

As part of our application development process, we’re always trying to prove that we’ve made some bad assumptions. The best way to do this is to get someone to use your app who hasn’t been involved in the design and development process.

Ever watch a dog walk through a door into an unfamiliar room? It immediately sniffs around the perimeter, sniffs each person, and sniffs any objects or dark spots on the carpet…